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Volume Spikes

Spikes are unusual increases in daily call volume for a given category.

Spikes are defined as days where:

  1. At least 50 calls were placed for a category, and;
  2. The number of calls was at least five standard deviations above the average daily call volume for the category.

Details on each of the 60 spikes over the last 2 years are are linked below:

August, 2021

No spikes

July, 2021

No spikes

June, 2021

  1. 59 calls for ATD - Shared Micromobility on June 22, 2021

May, 2021

  1. 176 calls for Traffic Signal - Maintenance on May 30, 2021
  2. 305 calls for Traffic Signal - Maintenance on May 29, 2021
  3. 114 calls for Tree Issue ROW on May 29, 2021
  4. 116 calls for Tree Issue ROW on May 28, 2021
  5. 175 calls for Traffic Signal - Maintenance on May 1, 2021

April, 2021

  1. 133 calls for Traffic Signal - Maintenance on April 23, 2021

March, 2021

  1. 384 calls for ARR Missed Yard Trimmings/Compost on March 19, 2021
  2. 371 calls for ARR Missed Yard Trimmings/Compost on March 18, 2021
  3. 88 calls for Shared Micromobility on March 18, 2021
  4. 283 calls for ARR Missed Yard Trimmings/Compost on March 17, 2021
  5. 103 calls for Shared Micromobility on March 17, 2021
  6. 300 calls for ARR Missed Yard Trimmings/Compost on March 16, 2021
  7. 312 calls for ARR Missed Yard Trimmings/Compost on March 13, 2021
  8. 593 calls for ARR Missed Yard Trimmings/Compost on March 12, 2021
  9. 443 calls for ARR Missed Yard Trimmings/Compost on March 11, 2021
  10. 296 calls for ARR Missed Yard Trimmings/Compost on March 10, 2021
  11. 155 calls for ARR Missed Yard Trimmings/Compost on March 9, 2021
  12. 57 calls for ARR Brush and Bulk on March 2, 2021
  13. 80 calls for ARR Brush and Bulk on March 1, 2021

February, 2021

  1. 282 calls for AW - Water Waste Report on February 21, 2021
  2. 102 calls for AW - Water Waste Report on February 20, 2021
  3. 72 calls for Flooding Current (Non-Emergency) on February 17, 2021
  4. 60 calls for Tree Issue ROW on February 17, 2021
  5. 106 calls for Animal - Proper Care on February 14, 2021
  6. 85 calls for Animal - Proper Care on February 13, 2021
  7. 62 calls for Tree Issue ROW on February 12, 2021
  8. 93 calls for Tree Issue ROW on February 11, 2021
  9. 91 calls for Community Connections - Coronavirus on February 8, 2021

January, 2021

  1. 75 calls for Community Connections - Coronavirus on January 19, 2021
  2. 72 calls for Community Connections - Coronavirus on January 18, 2021
  3. 63 calls for Community Connections - Coronavirus on January 11, 2021

December, 2020

  1. 56 calls for Shared Micromobility on December 22, 2020
  2. 87 calls for Shared Micromobility on December 18, 2020

November, 2020

  1. 53 calls for Shared Micromobility on November 9, 2020

October, 2020

  1. 74 calls for AW - Water Waste Report on October 22, 2020

September, 2020

No spikes

August, 2020

  1. 169 calls for Traffic Signal - Maintenance on August 22, 2020

July, 2020

  1. 59 calls for Austin Code - Coronavirus on July 1, 2020

June, 2020

No spikes

May, 2020

  1. 83 calls for Tree Issue ROW on May 16, 2020

April, 2020

No spikes

March, 2020

No spikes

February, 2020

No spikes

January, 2020

No spikes

December, 2019

No spikes

November, 2019

  1. 94 calls for Parking Machine Issue on November 21, 2019

October, 2019

  1. 81 calls for Loud Commercial Music on October 11, 2019

September, 2019

No spikes