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Welcome

This is what a report looks like in Evidence. We're using Austin's 311 Public Data to demonstrate the tool.

We have also included a discussion document that expands on the thinking behind this report and some of the big ideas in Evidence.

Austin 311

Austin 311 has fielded 1,134,506 calls since January 1, 2014 and 175,602 calls over the last 365 days.

Call data is updated every few days – the most recent update was on August 11, 2021.

Top 3 Call Categories

The following 3 categories have generated the most calls since 2014:

  1. Austin Code - Request Code Officer: 173,162 calls (15% of all calls)
  2. Traffic Signal - Maintenance: 77,933 calls (7% of all calls)
  3. Loose Dog: 65,442 calls (6% of all calls)

Recent Call Volume Spikes

The following volume spikes may warrant further investigation.

ATD - Shared Micromobility

59 calls on June 22, 2021 →

Traffic Signal - Maintenance

176 calls on May 30, 2021 →

Traffic Signal - Maintenance

305 calls on May 29, 2021 →